privacy
Your Privacy Policy Is Lying About AI. Fix It.
Your privacy policy says you don't share patron data with third parties. Your AI tools do exactly that. That's a legal problem.
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cybersecurity
Two Libraries, One Day, Two Ransomware Gangs: What Happened
October 28, 2023: British Library and Toronto both got hit. This wasn't a coincidence.
cybersecurity
How to Talk to Your Board About Cybersecurity When You Have No Budget
Seattle spent $1M recovering from ransomware. Here's how to get your board to fund prevention.
ai
Your Digital Collections Are Training AI. Did You Know That?
If your digital collections are publicly accessible on the web, they've been used to train AI. Past tense. It already happened.
vendors
The AI Clauses Your Vendors Are Sneaking Into Contracts
Vendors are adding AI clauses to contracts. Some are reasonable. Some are outrageous. Most libraries aren't noticing.
ils
Why Your ILS Is Held Together With Hope
Your library system works because one person knows the ancient rituals required to keep it running. Here's what happens when they leave.
discovery
Why Your Catalog Search Sucks (And Whose Fault It Is)
Your library catalog search is terrible. Patrons know it. You know it. Let's talk about why and who's responsible for fixing it.
meta
Welcome to Chaos: Why This Blog Exists
An unfiltered space for library tech opinions that would get edited out of professional publications. No corporate speak. No vendor bootlicking. Just chaos.