This site is for people running libraries in real conditions: understaffed, underfunded, and dealing with vendors who are very sure of themselves. It’s written with neurodivergent brains, burnt-out staff, and “I have 20 minutes before my next meeting” in mind.

If you feel late to all of this, you’re not. You do not need to read everything or fix everything at once - you just need one next decision that doesn’t make things worse. The paths below are meant to help you find that without doomscrolling.

Start Here If…

Pick one. You can always come back.

Training You Can Reuse

No portals. No logins. Just HTML pages you can send to staff or print for a workshop.

If you're a director or manager

Start with a quick sense of the landscape, then pick one concrete action.

Stuck on a big decision? See Consulting vs. DIY to figure out if you need external help, or jump straight to Should You Hire Consulting? to understand what's involved.

If you’re frontline staff

Focused on patron conversations and practical scripts.

If you're stuck in vendor contracts

Start with understanding the trap, then map your exit.

Planning a transition or evaluating new systems? Check out the Vendor Migration Playbook for a step-by-step approach, and use Open Source Library Tech Evaluation to assess potential replacements.

If you're trying to decode AI laws

You don't need to become a lawyer. You do need to know what's actually due.

Need to explain this to your board? See Board Toolkit for language and talking points that make vendor decisions and their impacts clear.

If you're overwhelmed

Pick one thing, not three. Skim until something feels relevant, then stop. You can always come back.

  • The Practitioner – a longer, plain-language walkthrough of how I think about this work.
  • Resources – organized lists of tools, briefs, and guides.
  • Contact – a way to send questions or vendor horror stories.

If you're trying to make a big decision

Whether it's hiring help, planning a vendor transition, or understanding how technology choices affect your community, we have tools to help you think it through.

How to use this site

  • Headings are your friends: skim the headings first, then only read the parts you need.
  • Bookmark what's immediately useful; ignore the rest until it becomes relevant.
  • If a page feels like too much, it's okay to close it and pick a smaller one.