Library Vendor Contract Red Flags

A printable checklist you can use before renewal, procurement, or an “urgent” addendum shows up in your inbox.

Data + Exit

  • No clear data export format, timeline, or cost.
  • “Reasonable efforts” or “commercially reasonable” for anything you actually rely on.
  • Vendor can delay export until all fees are paid (including disputed fees).
  • Termination language exists, but data return is vague or missing.

Pricing + Renewals

  • Auto-renewal with a short cancellation window.
  • Price increases not capped (or capped but with broad exceptions).
  • “New module”/“premium feature” language that quietly removes functionality.
  • Bundling changes that force you into a higher tier.

Security + Liability

  • Security promises are marketing language, not obligations.
  • No breach notification timeline.
  • Liability caps that are lower than your realistic downside.
  • Indemnification is one-way (you indemnify them, not vice versa).

AI Clauses

  • Vendor can use your data/content to “improve services” without tight boundaries.
  • AI features added without an opt-out, clear documentation, or governance controls.
  • No commitment to disclose model changes that affect outputs.
  • AI errors are excluded from warranties/responsibility.